PRIVACY POLICY

We may collect personal information that you voluntarily provide when you contact us, submit an enquiry, request information, or use our services.

Depending on how you interact with us, this information may include:

• Full name
• Phone number
• Event or service requirements
• Budget range
• Information provided through enquiry forms
• Any other information you voluntarily provide to us

When you visit our website, certain technical information may be collected automatically by your browser or hosting infrastructure.

This may include:

This information may be used to maintain website functionality, improve website performance, identify technical issues, and protect the website against misuse.

We may use the information we collect to:

• Respond to your enquiries and requests
• Understand your event requirements
• Discuss event planning and related services
• Provide quotations or relevant service information
• Communicate with you regarding your enquiry
• Coordinate event-related services
• Improve our website, services, and customer experience
• Maintain website security and prevent fraudulent or unauthorised activity
• Comply with applicable legal and regulatory requirements

If you provide your contact information through our website, we may contact you regarding your enquiry or requested services.

Depending on your interaction with us, communication may take place through:

• Phone calls
• Email
• Other communication methods that you have provided or requested

We do not intend to use your personal information for unrelated marketing communications without an appropriate legal basis or, where required, your consent.

Our website may use cookies or similar technologies to improve functionality, understand website usage, and enhance your browsing experience.

Cookies may help us:

• Remember certain preferences
• Understand how visitors use the website
• Improve website performance
• Identify technical problems
• Support website security

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We may use third-party service providers to support the operation, security, analytics, communication, hosting, or functionality of our website and business.

These third parties may process certain information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.

Our website may also contain links to third-party websites or social media platforms. For example, our website provides a link to Instagram.

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Service providers assisting us in operating our business
• Event partners or vendors where required to fulfil your requested services
• Technology, hosting, communication, or security providers
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where legally required
• Other parties where disclosure is necessary to protect our legal rights, property, users, or business

We seek to limit information sharing to what is reasonably necessary for the relevant purpose.

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or destruction.

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, or comply with applicable legal obligations.

When personal information is no longer required, we may securely delete or anonymise it where reasonably practicable.

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information where legally applicable
• Withdraw consent where processing is based on consent
• Object to certain processing activities
• Request restriction of certain processing
• Raise a privacy-related concern or complaint

Our website and services are not intentionally directed towards children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.

Our website may contain links to external websites, platforms, or social media services.

Once you leave our website, this Privacy Policy may no longer apply. We encourage you to review the privacy policy of every external website you visit.

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

When we make changes, we may update the "Effective Date" displayed at the beginning of this Privacy Policy.

We encourage you to periodically review this page for the latest information about our privacy practices.

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.

By using our website or submitting information through our enquiry forms, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein, subject to your rights under applicable law.